The speaker for the session was Dr Elissa Ladd, Associate Professor, MGH Institute of Health Professions, Boston.
Dr Elissa Ladd explained the importance of following the standards and protocols and focused more on Joint Commission International guidelines which includes international Patient Safety Standard guidelines. She has demonstrated this with lots of examples and videos on: Identify patients correctly, improve effective communication, improve the safety of high alert medications, ensure correct site, correct procedure, and correct patient surgery, and reduce the risk of health care associated infection and reduction of patient harm resulting from falls.